Terms of Service
Effective: June 18, 2020.
Thank you for using Udaptive!
These Terms of Use (“Terms”) govern your use of Udaptive’s website (“Site”) and other products and services (“Services”). Please read these Terms carefully, and contact us if you have any questions. By using our Services, you agree to be bound by these Terms, including the policies referenced in these Terms.
User Accounts
In order to create a user account, you must provide your full name, an email address, and a user password. You agree that you will never divulge or share access or access information for your user account with any third party for any reason. In setting up your user account, you may be prompted to enter additional optional information (e.g., your year of birth). You represent that all information provided by you is accurate and current. You agree to maintain and update your information to keep it accurate and current. We care about the confidentiality and security of your personal information.
Your Right to Use Content on the Udaptive Site
Unless indicated as being in the public domain, the content on the Site is protected by United States and foreign copyright laws. Unless otherwise expressly stated on the Site, the texts, files, video, images, and other instructional materials provided with the courses offered on the Site are for your personal use in connection with those courses only. Certain reference documents, digital textbooks, articles, and other information on the Site are used with the permission of third parties, and use of that information is subject to certain rules and conditions, which will be posted along with the information. By using the Site, you agree to abide by all such rules and conditions. You agree to retain all copyright and other notices on any content you obtain from the Site. All rights in the Site and its content, if not expressly granted, are reserved.
Educational experience
Our goal is to provide current and future visitors to the Site with the best possible educational experience. To further this goal, we sometimes present different users with different versions of course materials and software. We do this to personalize the experience to the individual learner (to assess the learner’s level of ability and learning style, and present materials best suited to the learner), to improve our understanding of the learning process, and to evaluate and improve the effectiveness of our course materials, payment models, platform features, and offerings. We may publish or otherwise publicize results from this process, but, unless otherwise permitted under the Privacy Policy, those publications or public disclosures will not include your personal information.
Refunds
Courses and Services: Course enrollments and other purchases on the Site may be eligible for a refund for a period of time (in each case, the “Refund Period”). To request a refund for a purchase that you made, please email us at info@udaptive.com and include your full name and user ID in your email request. Refunds will be credited to the credit card you used for the purchase and may take up to two billing cycles to process. The Refund Period for all courses ends after sever days after your payment or 24 hours after the first assignment is posted on the Site whichever occurs first.
Generally
From time to time, Udaptive and the colleges, universities, and other institutions providing courses and programs on the Udaptive Site (collectively, the “Members”) may offer services and products for a fee (for example courses, tutoring, or program certificates). For anything that you choose to purchase on the Site, you agree to pay all applicable fees when due. The processing of your payment information is done by a third-party payment vendor, and you will be routed to a secure payment flow controlled by that vendor to complete the payment transaction. Once your payment transaction is completed, a confirmation page will be displayed.
Termination Rights; Discontinuation of Courses and Content
You agree that Udaptive, in its sole discretion, may terminate your use of the Site or your participation in it, for any reason or no reason, upon notice to you. It is Udaptive’s policy to terminate in appropriate circumstances the accounts of users of the Site who are repeat copyright infringers. Udaptive reserve the right at any time in their sole discretion to cancel, delay, reschedule or alter the format of any course offered through Udaptive, or to cease providing any part or all of the Site content or related services, and you agree that neither Udaptive nor any of the Udaptive Participants will have any liability to you for such an action. If you no longer desire to participate in the Site, you may terminate your participation at any time. The rights granted to you hereunder will terminate upon any termination of your right to use the Site, but the other provisions of the Agreements will survive any such termination.
Privacy Policy
We care about privacy. We believe that privacy is a fundamental right for all individuals. Our clients entrust us with the personal information of their employees and their users, who are often students. We take the obligations that are attached to this information very seriously. We therefore have a dedicated data privacy program with privacy by design at heart. We collect and use personal information to allow us to provide our products and services to our clients and end users. In most cases, we do this at the direction of our clients. We do not and will not sell or rent your data to third parties unless this is required in the context of changes to our business structure such as a merger or acquisition.
To learn about Udaptive’s information practices for data collected through our corporate sites, please visit Udaptive Privacy Policy.
If you have any specific questions about our Privacy Policy, you can contact us via email: info@udaptive.com
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